Please read the following terms and conditions for use of optional SMS (Short
Message Service) messages when sending team messages:
SMS message option is available to team admins and coaches for sending team
messages only. Team admins or coaches should have written consent (via form
or email) from the team members to receive SMS messages.
Team admin should have written consent or email from the team members to
opt-in for receiving SMS. If any team members opt-out of receiving SMS, they
will not receive SMS messages.
SMS messages are purchased on per team basis. The purchased SMS bundle is
added to the existing SMS message balance for that team. The remaining SMS
message balance for the team can be found by clicking on SMS icon after team
When enabled for a team message, SMS messages are only sent to the team
members who have secondary phone number provisioned in their team member
If a team member or parent/s of a team member are registered, and you have
provisioned the secondary/SMS phone number also. These members will
receive the push notifications and SMS.
If members and parents are included in the team message, the system will filter
out any duplicate phone numbers.
SMS messages are limited to 160 characters. Therefore, each SMS will have a
link where the team members can view the full team message.
All subscription payments are non-refundable.
Your subscription will start on the date when the payment is processed. Your payment method will be automatically charged at the end of the subscription term. If you do not want to renew your subscription, then you will need to manually cancel your subscription under My Profile.